{"id":931,"date":"2025-02-10T08:53:26","date_gmt":"2025-02-10T08:53:26","guid":{"rendered":"https:\/\/www.slopesoul.it\/?page_id=931"},"modified":"2025-09-15T09:10:14","modified_gmt":"2025-09-15T09:10:14","slug":"resi","status":"publish","type":"page","link":"https:\/\/www.slopesoul.it\/fr\/resi\/","title":{"rendered":"Retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"931\" class=\"elementor elementor-931\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e6c29c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e6c29c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle-asymmetrical&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M737.9,94.7L0,0v100h1000V0L737.9,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cca5197\" data-id=\"cca5197\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c76151 elementor-widget elementor-widget-heading\" data-id=\"4c76151\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 60px;letter-spacing: -1.2px\"><b>Resi<\/b><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb98b0f elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"fb98b0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><p style=\"font-size: 16px;font-weight: 300;letter-spacing: normal;text-align: center;white-space: normal\">\n  Devi fare un reso? Nessun problema! Inizia inserendo i tuoi dati.\n<\/p>\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-fa3225c e-flex e-con-boxed e-con e-parent\" data-id=\"fa3225c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb1827c elementor-widget elementor-widget-html\" data-id=\"cb1827c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n  .faq-left {\n    max-width: 800px;\n    margin: auto;\n    padding: 40px 20px;\n    text-align: left;\n    font-family: 'Helvetica Neue', sans-serif;\n    color: #000;\n  }\n\n  .faq-left h2 {\n    font-size: 2.5rem;\n    margin-bottom: 30px;\n    font-weight: 400;\n    text-align: center;\n  }\n\n  .faq-block {\n    border-bottom: 1px solid #ddd;\n    padding: 18px 0;\n  }\n\n  .faq-block h3 {\n    font-size: 1.5rem;\n    margin-bottom: 10px;\n    font-weight: 500;\n  }\n\n  .faq-block p {\n    font-size: 1.15rem;\n    line-height: 1.8;\n    font-weight: 300;\n    margin: 0;\n  }\n<\/style>\n\n<div class=\"faq-left\">\n  <h2>Informazioni sui Resi \/ Return Information<\/h2>\n\n  <div class=\"faq-block\">\n    <h3>Come inviare un reso \/ How to start a return<\/h3>\n    <p><strong>IT:<\/strong> Per avviare la procedura di reso, scrivi a \n      <a href=\"mailto:info@slopesoul.it\"><strong>info@slopesoul.it<\/strong><\/a> indicando:<br>\n      - Il numero dell\u2019ordine<br>\n      - Il nome completo<br>\n      - Il motivo del reso (facoltativo)<br><br>\n      In alternativa, puoi compilare il modulo che trovi in fondo a questa pagina.<br><br>\n      Ti risponderemo entro 24\/48 ore con le istruzioni dettagliate e l\u2019etichetta di reso prepagata.\n    <\/p>\n    <p><strong>EN:<\/strong> To start a return, email \n      <a href=\"mailto:info@slopesoul.it\"><strong>info@slopesoul.it<\/strong><\/a> with:<br>\n      - Your order number<br>\n      - Full name<br>\n      - Reason for return (optional)<br><br>\n      Alternatively, you can fill out the form at the bottom of this page.<br><br>\n      We\u2019ll respond within 24\u201348 hours with return instructions and a prepaid shipping label.\n    <\/p>\n  <\/div>\n\n  <div class=\"faq-block\">\n    <h3>Condizioni per il reso \/ Return conditions<\/h3>\n    <p><strong>IT:<\/strong> Il reso deve essere effettuato entro <strong>30 giorni dalla data di acquisto<\/strong>. I prodotti devono essere:\n      <br>- Non indossati\n      <br>- Non lavati\n      <br>- Con tutte le etichette originali\n      <br>- Nella confezione originale (polybag inclusa)\n      <br><br>Ti invitiamo a riutilizzare l\u2019imballaggio originale per motivi ambientali.\n    <\/p>\n    <p><strong>EN:<\/strong> Returns must be made within <strong>30 days of purchase<\/strong>. Items must be:\n      <br>- Unworn\n      <br>- Unwashed\n      <br>- With all original tags\n      <br>- In original packaging (including polybag)\n      <br><br>Please reuse the original packaging when possible for environmental reasons.\n    <\/p>\n  <\/div>\n\n  <div class=\"faq-block\">\n    <h3>Spese di spedizione per il reso \/ Return shipping costs<\/h3>\n    <p><strong>IT:<\/strong> Il reso \u00e8 gratuito. Le spese di spedizione sono a carico di Slope Soul. Ti invieremo un\u2019etichetta prepagata via email.<\/p>\n    <p><strong>EN:<\/strong> Returns are free of charge. Return shipping costs are covered by Slope Soul. A prepaid label will be sent via email.<\/p>\n  <\/div>\n\n  <div class=\"faq-block\">\n    <h3>Indirizzo per il reso \/ Return address<\/h3>\n    <p><strong>IT:<\/strong> Riceverai l\u2019indirizzo di spedizione una volta avviata la procedura di reso.<\/p>\n    <p><strong>EN:<\/strong> The return shipping address will be provided once the return process has been initiated.<\/p>\n  <\/div>\n\n  <div class=\"faq-block\">\n    <h3>Rimborso \/ Refund<\/h3>\n    <p><strong>IT:<\/strong> Una volta ricevuto e verificato il reso, elaboreremo il rimborso sul metodo di pagamento originale. L\u2019intero processo pu\u00f2 richiedere fino a <strong>14 giorni<\/strong>.<\/p>\n    <p><strong>EN:<\/strong> Once we receive and inspect your return, the refund will be issued to your original payment method. The process may take up to <strong>14 days<\/strong>.<\/p>\n  <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ccfab65 e-flex e-con-boxed e-con e-parent\" data-id=\"ccfab65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f6ba8bb e-con-full e-flex e-con e-child\" data-id=\"f6ba8bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-131e2a8 elementor-widget elementor-widget-image\" data-id=\"131e2a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.slopesoul.it\/wp-content\/uploads\/2025\/04\/slope-soul-tuta-da-sci-uomo-donna.jpg\" class=\"attachment-large size-large wp-image-1485\" alt=\"\" srcset=\"https:\/\/www.slopesoul.it\/wp-content\/uploads\/2025\/04\/slope-soul-tuta-da-sci-uomo-donna.jpg 1024w, https:\/\/www.slopesoul.it\/wp-content\/uploads\/2025\/04\/slope-soul-tuta-da-sci-uomo-donna-300x300.jpg 300w, https:\/\/www.slopesoul.it\/wp-content\/uploads\/2025\/04\/slope-soul-tuta-da-sci-uomo-donna-150x150.jpg 150w, https:\/\/www.slopesoul.it\/wp-content\/uploads\/2025\/04\/slope-soul-tuta-da-sci-uomo-donna-768x768.jpg 768w, https:\/\/www.slopesoul.it\/wp-content\/uploads\/2025\/04\/slope-soul-tuta-da-sci-uomo-donna-100x100.jpg 100w, https:\/\/www.slopesoul.it\/wp-content\/uploads\/2025\/04\/slope-soul-tuta-da-sci-uomo-donna-600x600.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a987c1 e-con-full e-flex e-con e-child\" data-id=\"7a987c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce1fc07 elementor-widget elementor-widget-wpforms\" data-id=\"ce1fc07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-933\"><form id=\"wpforms-form-933\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"933\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/931\" data-token=\"db12d5a1db80bc87d4df1d1fb543217c\" data-token-time=\"1789250635\"><noscript class=\"wpforms-error-noscript\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/div><div class=\"wpforms-field-container\">\t\t<div id=\"wpforms-933-field_1-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"1\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-933-field_1\" >&amp; Numero Email<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-933-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-933-field_9-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"9\"><fieldset><legend class=\"wpforms-field-label\">Nome &amp; Cognome <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-933-field_9\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][9][first]\" placeholder=\"Nome\" aria-errormessage=\"wpforms-933-field_9-error\" required><label for=\"wpforms-933-field_9\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Pr\u00e9nom<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-933-field_9-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][9][last]\" placeholder=\"Cognome\" aria-errormessage=\"wpforms-933-field_9-last-error\" required><label for=\"wpforms-933-field_9-last\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Nom<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-933-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-933-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-933-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Email\" spellcheck=\"false\" aria-errormessage=\"wpforms-933-field_2-error\" required><\/div><div id=\"wpforms-933-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-933-field_3\">Numero d&#039;ordine &amp; Messaggio <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-933-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" placeholder=\"Numero d&#039;ordine &amp; Messaggio\" aria-errormessage=\"wpforms-933-field_3-error\" required><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-933-field_1-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-933-field_1-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-933-field_1-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"933\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.slopesoul.it\/fr\/wp-json\/wp\/v2\/pages\/931\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-933\" class=\"wpforms-submit\" data-alt-text=\"Invio in corso...\" data-submit-text=\"Invia\" aria-live=\"assertive\" value=\"wpforms-submit\">Invia<\/button><img decoding=\"async\" src=\"https:\/\/www.slopesoul.it\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Chargement en cours\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Resi Devi fare un reso? Nessun problema! Inizia inserendo i tuoi dati. Informazioni sui Resi \/ Return Information Come inviare un reso \/ How to start a return IT: Per avviare la procedura di reso, scrivi a info@slopesoul.it indicando: &#8211; Il numero dell\u2019ordine &#8211; Il nome completo &#8211; Il motivo del reso (facoltativo) In alternativa,&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-page-builders.php","meta":{"googlesitekit_rrm_CAow9t-_DA:productID":"","footnotes":""},"class_list":["post-931","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.slopesoul.it\/fr\/wp-json\/wp\/v2\/pages\/931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.slopesoul.it\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.slopesoul.it\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.slopesoul.it\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.slopesoul.it\/fr\/wp-json\/wp\/v2\/comments?post=931"}],"version-history":[{"count":0,"href":"https:\/\/www.slopesoul.it\/fr\/wp-json\/wp\/v2\/pages\/931\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.slopesoul.it\/fr\/wp-json\/wp\/v2\/media?parent=931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}